If you have an iPhone and you’re looking to upgrade, there are several options. You can visit a store, call AT&T or log into ATT.com and check your account. With over 500,000 apps on the app store, and a long relationship with Apple, it stands to reason that AT&T has made it easier still. The ATT Upgrader app allows you to input your number, last 4 of social security number and billing zip code to get an immediate look at your status. Whether or not you are eligible for an upgrade, you can purchase a new phone from within the app. Even if you are ineligible you are greeted with a message that says, You are not eligible at this time for an upgrade at a discounted price. However, you can take advantage of our no commitment pricing On October 7 when the iPhone 4S launched, this was the easiest way to complete the purchase. Apple’s website was overloaded making a connection to each carrier. The phone number to Apple was not letting anyone through. Anyone with special pricing such as AT&T government or premier accounts was told that the transaction could not be completed online. If the Apple site let the customer in, a carrier would have to be selected, which was the common choke point. Using the AT&T Upgrader obviously connects only to AT&T which alleviates part of the processing problems during high volume upgrades. Of course, it is only built for iPhone customers upgrading to new iPhones. However, if you fall into that category, download the free app and give it a try. You’ll have your new phone on the way in no time.
